Getting Started Guide

Before you enroll users pin codes at the terminal it is strongly recommended that you setup that user in the software.
That way the 'User ID' will match what is in the software.

For information on setting up users in our Cloud System you can Click Here

For information on setting up users in our Windows Desktop Version (WDV) software Click Here

Enroll Password

Unlike proximity cards and fingerprints you can actually enter the pin code in the software and send it to the terminal.

But you can also enter it here at the terminal to ensure it is all working for that user.

At the terminal follow these steps:


  1. Press the 'MENU' button to enter the menu.

You will then see the options available in the menu.

When you see the menu you have the following options:

  1. To enrol 'Passwords (Pin Codes)' you want to be in the 'User' Menu. By default this should be the first menu highlighted and you can just press 'OK' to continue.
  2. You can use the arrow keys to navigate back to the 'User' menu if it is not the one highlighted. Then press 'OK' to select it.
  3. You can press the '1' one key to enter directly into the user menu as you can see there is a number 1 listed at the top left of that menu which indicates which number on the key pad can be pressed to access it.


Once you have pressed 'OK' you will be given the following two options.

Follow these steps:

  1. The 'Enroll' option is normally the first item highlighted. If so you can simply press the 'OK' button to enter this option.
  2. You can use the arrow keys to navigate to the 'Enroll' menu if it is not currently highlighted. Once highlighted you can press 'OK' to access this menu.
  3. You can also press the '1' one key to access this option.


Once you enter the 'Enroll' menu you will be asked which ID number you are enrolling. If the user already exists once you key in their ID number their name will appear (Unless previously enrolled but only using USB Drive)

Follow these steps:

  1. In the 'User ID' field you use the number key pad to enter the user ID. If you have the terminal connected to the software through your network or to our cloud then you can simply press 'OK' at this point as all other details can be edited from the software or cloud.
  2. You can use the arrow keys to move to the other options if you are using USB only. Then press the 'OK' button to select the option you are changing. Use the arrow keys to change the option and then press the 'OK' button to complete the changes.
  3. Only change the level from 'Employee' to 'Administrator' if you have already enrolled a pin code for the user.
  4. The 'Permissions' here simply means can they use the terminal. If they are going to be clocking in and out then you need to set this to yes. This should be its default setting anyway.
  5. If you have changed any of the user levels then you need to use the arrow keys to navigate to the 'OK' displayed on the screen. Then press the 'OK' on the key pad to save the changes.


Once you have selected which user you want and pressed the 'OK' button you will be shown the options available for enrollment.


The following options are available:

  1. You can use the up and down arrow keys to change the highlighted option. Then press 'OK' to select that option.
  2. The 'Fingerprint' option is usually highlighted by default if the terminal is an EC-200 and EC-500. If the Terminal is an EC-50 then you will not see the 'Fingerprint' option and the 'Card' option will be the first one highlighted by default.
  3. The card option is available if you want to enroll proximity cards instead of or as well as fingerprints. Click Here for more information on enrolling proximity cards.
  4. You will need to use the arrow keys to navigate down and highlight the 'Password' option. Then press 'OK' to select this option and continue.


Once you select the 'Password' option and press 'OK' you will see the following.

Follow these steps:

  1. Use the number pad on the device to key in the 'Password' (Pin Code) that you want to use.
  2. Re enter this pin code to ensure its correct.
  3. Press the 'OK' button on the terminal.


Once thats done you have completed the enrollment.

When the user wants to clock in they will need to press the '0' zero key on the terminal where it will aske them for their user ID. Then they key in their user id and press 'OK'. Then the terminal will ask for the password. The user keys in the password (pin code) and then presses 'OK'


Thats it their done.