Getting Started Guide



Before you enroll users at the terminal it is strongly recommended that you setup that user in the software. That way the 'User ID' will match what is in the software.

For information on setting up users in our 'Cloud System' you can Click Here

For information on setting up users in our 'Windows Desktop Version (WDV)' software Click Here

Enrolling Password/PIN Code

  1. Tap on the Menu icon located in the upper left-hand side of the main screen
  2. Select the User option
  3. Tap on the user’s name from the list. You may also search for a specific user by tapping on the search box at the top of the list. Once a user is selected, options will become available to the right-hand side of the screen.
  4. To enroll a PIN code, select the hand icon on the right-hand side of the screen. This is the third icon from left to right. 
  5. You will then be prompted to enter your PIN. There is no minimum character length for the PIN code.
  6. Once the PIN has been entered, press OK to complete enrollment and return to the user list.
Note: To remove a user from the Xenio smart clock, you will need to log into your software and remove their clocking permissions for the specific device you are working with. To delete a user from the device, remove their clocking permissions first, then inactivate or terminate the user.