Xenio - Device Installation
Note: Installation instructions are for a Xenio 50, 200 & 500 device.
If you have a Xenio F500/F1000, please refer to this article.
If you have a Xenio i1000, please refer to this article.
We suggest that a qualified tradesperson install and mount the device, ensuring the below guide is followed.
Installation Guide Note: Determining the location and positioning of the installation
- Avoid installing the device in locations that have contact with a strong light source or outdoors. e.g. direct sunlight, spotlight, fluorescent light.
- The device should be at least 2 metres away from any light source such as a ceiling fluorescent light.
- Avoid installing the device in locations prone to heat, high moisture or condensation levels in the air. This includes portables, sheds and areas where there is not sufficient cooling.
- Suggested minimum installation height of the device from the ground is 1.2 metres.
- Note: Supplied original power adaptor MUST be used and cannot be modified with the device. If the device is hardwired or another power adaptor is used, the warranty on the device will be void.
- You MUST plug in the supplied power adaptor in a power point socket, rather than a power board to avoid any potential power fluctuations and possible damage to your device. This will void the warranty of the device.
- If POE is used for the communication and power, DO NOT USE the power adaptor.
- Warranty is void on devices if they are found to be used on power generators. Voltage fluctuations degrade the performance of the equipment and cause instability of the internal voltages and currents of the electronic equipment. Power fluctuations can corrupt and even physically damage the sensitive internal circuits.
If you are going to connect your terminal to the wireless network, please follow the instructions on the "Xenio - Connecting to a Wi-Fi network" article.
To maintain a reliable wireless network connection, please make sure that the "Signal Strength" is strong when trying to connect, and that it shows 3 to 4 bars on the Wi-Fi icon on the display of the terminal.
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